Dynamics 365 F&O Optimisation
Going Live Is Just The Beginning
Your company is live with D365 F&O and the implementation team is gone (and with them their knowledge). But you still face Microsoft updates, maintenance and optimisations, plus improvements demanded by key users — reliable functional expertise is what makes the difference here.
We are trusted by companies like
What makes us different?
Specialised Expertise
A combined 50+ years of expertise with D365 F&O implementations across various industries.
Functional Excellence
We don’t just know D365 F&O, we also understand how your company operates as a business.
Personal Touch
We are a boutique consultancy — we cater for the unique needs of each of our clients.
Tangible Results
We stand by what we promise — we deliver robust solutions for your D365 F&O needs.
Why our D365 F&O optimisation service?
Because the go-live is not the end. You still need to maintain your (often custom) D365 F&O solution for years to come, long after the implementation team is gone. Microsoft updates and changing business requirements will force you to extend or redesign the original solution — a task your internal team may struggle with. We provide the functional expertise to safely handle your post go-live requirements.
What we do for you
- Maintain your solution in top shape
- Improve to meet new requirements
- Update to get the latest features
Maintain
Keep your D365 F&O system effective and efficient
The issue
Once your D365 F&O system is live, maintaining its efficiency and performance becomes crucial. No amount of testing during the implementation cycle can prepare you for the real thing. Users will find creative ways to use and abuse the system, and workarounds and inefficiencies will start to appear.
The risk
When a live D365 F&O system is not properly maintained and users are not supported properly, a gradual decline in performance is sure to follow. The consequences range from a slow application, to lack of trust in D365 F&O, to creative out-of-system workarounds. These problems can compound and seriously disrupt business operations.
Our solution
We help you to preserve the functional effectiveness of your existing D365 F&O solution for longer. Monitoring activities may include processes health checks, system configuration analysis, or a security configuration audit. Remedial actions may include (re)educating users, promoting best practices, or fine-tuning the system setup.
IMPROVE
Change only what needs to be changed, not everything
The issue
Since it is hard to deliver and fulfil every request during the implementation, some requirements are usually moved to phase two. These requirements are not static, they change and evolve because the company does as well. Dealing with them can pose significant challenges to the existing solution.
The risk
When change requests to the system are handled by people who do not have sufficient experience with the ERP and implementations, the deliverable tends to be of lower quality. Given enough time, the original elegant solutions can spiral into an unmanageable chaos of complex custom features.
Our solution
We work with end users to understand the real requirements behind a change request, whether it is bug fixing, redesign, or retraining. When modifications are really needed, we know how to minimise their impact on an existing solution.
UPDATE
Leverage new features as enhancements, not disruptions
The issue
D365 F&O is not static, because Microsoft keeps releasing updates and they cannot be avoided. With multiple updates per year, dealing with them can be a drain on time and resources, or even require redesign of existing customised features.
The risk
Without proper preparation to people and processes, changes brought by new and deprecated system features will disrupt the regular business operations of a company. This risk is higher if the system has been heavily customised. Unexpected issues can arise directly in the production environment, disrupting operations.
Our solution
As D365 F&O specialists, we have visibility over the future evolution of the system. We can advise on what is coming, whether changes are necessary, and how to automate the rest. This saves time and effort.
No Dynamics 365 F&O journey is the same
Every client is unique. We designed our consultancy services to help you at any point of your D365 F&O journey, whatever your specific needs are.
BEFORE
Advisory
Save time and money by avoiding expensive mistakes early. Get independent advice from D365 F&O experts.
DURING
Implementation
Need a hand? Our functional expertise is at your service. Let us handle the complexity of your D365 F&O implementation.
AFTER
Optimisation
The go-live is not the finish line. D365 F&O is always evolving, so we help your business evolve with it.
AD-HOC
Recovery
When things don’t go as planned, the situation can turn ugly. We know how to get a D365 F&O project back on track.
What our clients say
Their words about our results say more than we ever could.
“IT|Fandango brought excellent solution proposals and quality documentation for our complex industry requirements. Even when a legal change forced us to rework a custom feature two months before go-live, they dealt with it quickly and flawlessly. I highly recommend them.”
Luke Bayston
Group Head of Commercial Systems at Origin Enterprises
Results From Week ONe
We could talk gibberish and show you fancy slides to persuade you. But we won’t. Instead, we want to let our results speak for ourselves.
What can we do for you in one week? Discover why our approach is different and, when you’re ready, request a free discovery call to start the journey together.