Dynamics 365 F&O Recovery
Get Your Project Back On Track
Sometimes things don’t go as planned. When your D365 F&O implementation goes south, business operations can be crippled. When that happens, you want specialists who have seen this over and over and know exactly how to fix things.
We are trusted by companies like
What makes us different?
Specialised Expertise
A combined 50+ years of expertise with D365 F&O implementations across various industries.
Functional Excellence
We don’t just know D365 F&O, we also understand how your company operates as a business.
Personal Touch
We are a boutique consultancy — we cater for the unique needs of each of our clients.
Tangible Results
We stand by what we promise — we deliver robust solutions for your D365 F&O needs.
Why our D365 F&O recovery service?
The unexpected happens. If things have slipped out of control with D365 F&O, making a new plan is not enough. Who will fix things? You need experienced functional consultants who (1) take ownership of the situation and (2) act to deliver results. But for us recovery is not dependency: success requires a collaborative effort. So we empower you to gradually take ownership over your D365 F&O system. We work with you, not against you.
What we do for you
- Review and assess the situation
- Renew intent with a clear plan
- Realign efforts towards the goal
- Realise the promised benefits
Review
Start from a clear and honest understanding of the situation
The issue
In many cases, when things start to go south with D365 F&O, the underlying causes of the problems are not well understood. This lack of clarity leads to symptoms being treated rather than root causes. The result is temporary fixes instead of long-term solutions, and recurring issues that continuously disrupt business operations.
The risk
Without a thorough understanding of the root issues, organisations find themselves in a constant state of firefighting. This reactive approach ensures that problems keep reappearing, leading to ongoing disruptions, increasing frustration, and a continuous drain on resources.
Our solution
We conduct a comprehensive review of your D365 F&O implementation to identify the fundamental issues affecting your system, which are always a mix of application and processes. With a detailed assessment and understanding of these root causes, we can address the core problems and ensure sustainable improvements.
Renew
Define where to go, and how to get there
The issue
When problems with D365 F&O are pressing, a clear vision of the desired outcome is often missing, even if the immediate crisis has been managed. This lack of vision leaves stakeholders uncertain about what success looks like, so discouraged and frustrated users will quickly lose faith because there is nothing to motivate them.
The risk
Without a shared and clear vision, even the best intentions for a recovery project are destined to fail. No clarity on what the outcome looks like results in ongoing discussions on the same points, causing the team to run in circles. Eventually the situation reverts to its original status, with wasted resources, misaligned efforts, and a failure to achieve any intended benefits.
Our solution
We work with you to renew the intent of your D365 F&O project by defining what the overall goal looks like. Through collaborative workshops and strategic planning sessions, we define with you achievable and meaningful goals and define the steps to reach them.
Realign
Align the efforts of the whole team to the new plan
The issue
Good intentions alone are not enough to achieve project goals. Even with a solid vision in place, a lack of a clear and actionable plan can impede progress. The lack of a detailed roadmap leads to disjointed efforts where team members work on conflicting priorities, causing delays and inefficiencies that prevent the recovery project from moving forward smoothly.
The risk
If the work of the team is not consistently kept aligned to the plan, efforts and time will be wasted. When tasks and priorities are not aligned with achieving a specific goal, it doesn’t matter how clear the goal is — even a recovery project can suffer from missed deadlines and increased costs. In the worst cases, the recovery project itself can become a new disaster.
Our solution
We assist you in realigning your efforts by developing a detailed and actionable recovery plan. This plan includes specific steps, timelines, and responsibilities, ensuring that all team members are working cohesively towards the common goal.
Realise
Reach the goal and ensure long-term sustainability
The issue
While the work is ongoing, a common challenge is the absence of a hand-over plan to ensure continuity and self-sufficiency once the recovery phase is complete. Organisations tend to develop a dependency on external consultants, coupled with a lack of internal capability to manage their D365 F&O solution effectively.
The risk
Without a proper hand-over plan and a direction for the future, self-sufficiency may never be achieved. A poor outcome is a continued reliance on external consultants, especially for a customised D365 F&O system. While some results may be achieved, the recovery project never really ends, with a solution that actually causes further problems when it comes to its maintenance.
Our solution
We focus on realising the promised benefits of your D365 F&O recovery by ensuring a smooth hand-over process. We provide comprehensive training, documentation, and support to empower your team. This enables you to manage the system confidently and effectively going forward.
No Dynamics 365 F&O journey is the same
Every client is unique. We designed our consultancy services to help you at any point of your D365 F&O journey, whatever your specific needs are.
BEFORE
Advisory
Save time and money by avoiding expensive mistakes early. Get independent advice from D365 F&O experts.
DURING
Implementation
Need a hand? Our functional expertise is at your service. Let us handle the complexity of your D365 F&O implementation.
AFTER
Optimisation
The go-live is not the finish line. D365 F&O is always evolving, so we help your business evolve with it.
AD-HOC
Recovery
When things don’t go as planned, the situation can turn ugly. We know how to get a D365 F&O project back on track.
What our clients say
Their words about our results say more than we ever could.
“IT|Fandango brought excellent solution proposals and quality documentation for our complex industry requirements. Even when a legal change forced us to rework a custom feature two months before go-live, they dealt with it quickly and flawlessly. I highly recommend them.”
Luke Bayston
Group Head of Commercial Systems at Origin Enterprises
Results From Week ONe
We could talk gibberish and show you fancy slides to persuade you. But we won’t. Instead, we want to let our results speak for ourselves.
What can we do for you in one week? Discover why our approach is different and, when you’re ready, request a free discovery call to start the journey together.